Amenities & Services

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Enhance Your Stay at Our Reno Resort/Hotel

Find everything you need for a relaxing visit to Sparks, Nevada at the Nugget Casino Resort, which is consistently ranked at the top of Reno resorts and Sparks hotels. From the moment you step off our complimentary airport shuttle, you will enjoy an extraordinary array of services and amenities from a 24-hour casino and eight award-winning restaurants and a wide range of leisure pursuits. Our room and suite accommodations offer complimentary Wi-Fi access, while we are among very few pet-friendly hotels in the Reno, NV area. World-class gaming, including over 900 slots and all of your favorite table games, poker and sports wagering and a new Bingo Hall await in our modern casino. Need a little pampering? Order room service, take a plunge in our indoor, year-round, atrium pool or work up a healthy glow in our state-of-the-art gym. 

Whether it’s business or pleasure that brings you to our area, you’ll find the amenities and services at the Nugget Casino Resort make it the perfect Reno resort for your trip.

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Our Amenities Include:

Lost and Found

To report an item lost, please fill in the online form below.

CLICK HERE to view the online form.

Complimentary Wi-Fi

Stay connected from anywhere in the resort. Surf nearby attractions in your room or suite. Catch up on work emails at Starbucks in the lobby. You can even log on while relaxing by the pool.

Airport Shuttle

We offer a free airport shuttle departing from our Valet parking area every half hour, on the hour and half hour from 4:30 a.m. to 11:30 p.m. Our airport shuttle picks up at the airport 15 minutes before the hour and 15 minutes after the hour, outside door D of the baggage claim area.

Indoor Atrium Pool

No matter what it’s like outside, it’s always the perfect weather for a dip in our atrium-style indoor pool. Visit the eight individual bubble pools or enjoy a soothing soak in the over-sized Jacuzzi spa while enjoying views of the Sierra Nevada Mountains through the wall of floor-to-ceiling windows. Dial up room service to enjoy snacks and cocktails poolside.   

7 days a week: 6 a.m. - 10 p.m.

Please note: no children allowed in the pool area before 7 a.m.

New Gift Shop Comps

Advantage Rewards Club Members can now be used for up to 100% of your purchases in the Nugget Hotel Gift Shop and the Gilley’s Gift Shop! Simply present Advantage Rewards card and a valid photo ID to redeem your available club dollars directly at the point of sale. Some restrictions may apply. Management reserves all rights.

Health Club

Keep your pleasure trip from becoming a guilt trip. Our modern, fully-equipped facility offers a variety of weight training and cardio equipment  to keep you looking great.

7 days a week: 6 a.m. - 10 p.m.

Business Center

Located on the first floor next to the front desk between the east and west towers, the Nugget Business Center provides all your on-the-road office needs in one convenient location. Our hours are subject to change–please call us at 800-648-1177 ex. 3553.

Our business center offers a variety of services for our business travelers that range from shipping services to on-site computer rental. Please see the services & prices list.

Hotel Gift Shop

The Nugget's Gift Shop is the perfect place to find that special someone a great gift. Featuring flowers, cards, apparel and more, the gift shop has something for everyone on your list. Let our friendly staff help you choose from our vast selection of products and souvenirs.

Players points can now be used for up to 100% of your purchases in the Gift Shop.

Gilley’s Gift Shop

Located by Gilley’s on the main casino floor, the Gilley’s Gift Shop features a great selection of Western apparel for men and women at affordable prices. Stop by and find something to take home or a great gift.

Please call us (800.648.1177) for current opening hours.

Skywalk Arcade

The Skywalk Arcade features a diverse selection of games for your little ones and teenagers. Kids can play the latest arcade games, practice for the NBA with basketball hoops, flip the silver ball around pinball machines or try their hands at air hockey. Earn tickets for prize redemption while playing as well.

Please call us (800.648.1177) for current opening hours.

Wheelchairs & Scooters


Complimentary wheelchairs are available at the Bell Desk. Guests will be asked to complete a form and submit a copy of their driver’s license.


Hop aboard and go exploring! The Bell Desk has five scooters available for rent on a first-come-first-serve basis (we do not take reservations). Guests will be asked to complete a form and submit a copy of their driver’s license.

Cost: $20.00 for 4 hours or less, $35.00 for 4-24hours.

Acceptable payment: credit card, cash and room charge.


Pet Policy

The Nugget Casino Resort allows dogs and cats to stay with our guests.  However, pets are not allowed in any food and beverage outlets, casino, health club, meeting rooms or pool area of the hotel.  This exclusion does not apply to service animals. 

Pet Guidelines:

Our pet fee is $40+tax per pet, per night.  A credit card is required upon check-in, no cash guests.

Please allow up to 45 minutes for your room to be inspected at check-out before deposit is refunded to payment card.  

We allow a maximum of two pets per room.  Dogs and cats only.

Our pet friendly rooms are located on the 4th floor of the West Tower.

Pets must weigh under 50 pounds.

Pets are not to be left in the guestroom unattended at any time without being crated or kenneled.

Any disturbances, such as barking, must be curtailed immediately to ensure other guests are not inconvenienced. If your pet(s) causes a disturbance, such as a noise complaint, you will be charged a $100.00 plus tax disturbance fee and face possible hotel eviction.

Guests will be responsible for all property damages and/or personal injuries resulting from their pet(s). The hotel reserves the right to charge the guest's account equal to the cost of such damages.

 Guests will be responsible for cleaning up after their pet(s) on hotel property. For your convenience, cleaning stations have been provided outside the west tower exits and along the perimeter of the west tower.  Guests who fail to use these areas will be charged a $100 cleaning fee and asked to leave the hotel. 

 Guests agree to indemnify and hold harmless the hotel and its owners from all liability and damage suffered as a result of the guest's pet(s).

 You can find a great selection of pet items and food in the gift shop located in the hotel lobby.

 If you would like to reserve a pet friendly room or need additional information please call us at (800) 648-1177.

Nugget Casino Resort 1100 Nugget Avenue, Sparks, Nevada 89431 |MapIt 775-356-3300 | 800-648-1177 Design by TravelClick